Rajasthan front-ranker in delivering online services: NeSDA report

Rajasthan has been rated a leading state in delivering online services to citizens, says the National e-Governance Service Delivery Assessment (NeSDA) 2021 report, an initiative of the Centre’s Department of Administrative Reforms and Public Grievances.

NeSDA 2021 covers services in seven sectors — finance, labour and employment, education, local governance and utility services, social welfare, environment, and tourism.

A senior official said the performance of Rajasthan would improve further in the next assessment.

The portals assessed were classified into two categories. One is the state/UT/central ministry portal — the one that provides single-window access to information and service links.