Rainmakers of engineering services boost biz

BENGALURU: When former chief digital officer at Rolls-Royce Neil Crockett wanted to identify a service provider to accelerate its IoT (internet-ofthings) capabilities three years ago, he floated a request for proposal (RFP). The company wanted to use IoT to get a lot more data from customers and use that to provide long-term service contracts.

Reguraman Ayyaswamy, global head of IoT & engineering and industrial services at TCS, saw it as a great opportunity for the company, and he knew he had his task cut out. Roll-Royce specialises in highperformance power systems engineering and aircraft engines. It was a decade-old-customer for TCS. But this was a different kind of engagement, one that impacted the core operations of Rolls-Royce, and TCSNSE 0.55 % would really have to prove its capabilities. Other IT players too were participating in the RFP.