Predictions for 2020: Time for AI, humans and machines to work together

The future of work is always in the future, but it is approaching much faster than ever before. We believe 2020 will be the year of realisation for many organisations and leaders. Here are our top five predictions of how the way we work, live and play will change in 2020.

Realistic expectations from AI

The top three challenges companies face in leveraging machines to meet their future business objectives are a misalignment of workforce strategy with business goals (72%), inadequate technical capability and infrastructure (71%), and shortage of required talent and knowledge (70%). Traditional businesses will have to address fundamental challenges before they can start reaping the enormous benefits of AI. Leaders will realise that AI is not a magic bullet and they will need to set realistic expectations from AI.