Paytm bets big on AI, saves on employee costs to drive efficiency

NEW DELHI: Indian mobile payments pioneer Paytm has its eyes set on Artificial Intelligence to not just innovate faster but also streamline its workforce.

The company which introduced India to mobile payments, is building an India-scale AI system that will help various financial institutes in capturing possible risks and frauds, while also protecting them from new kinds of risks due to advancement in AI.

In doing so, the company is also optimising its workforce as it eliminates repetitive tasks and encourages its employees to adapt to AI.