OYO turns to new tech playbook for global markets

Bengaluru: Hospitality unicorn OYO Homes and Hotels Ltd, in a bid to keep costs in check and improve profitability, has turned to various technology offerings across markets to bring in efficiencies.

The company, which had to halt its hyper growth strategy and restructure operations last year, is also using its tech stack to improve customer and hotel partner services.

OYO launched OYO Secure, its internal wallet-like service that allows property owners to upload a certain amount against which reconciliations of commissions and payments take place, on a daily basis. Disputes can also be raised against these transactions on a single platform in a streamlined manner.