OnePlus to provide doorstep repair services to customers across select cities

Chinese smartphone maker OnePlus on Thursday officially announced the launch of its doorstep repair service for customers.

In a first, the brand has introduced a direct to home repair services for customers including both hardware and software service resolutions.

The company has been offering the service to select areas for the past six months. OnePlus has introduced its doorstep repair service across Bangalore, Mumbai, Delhi, Hyderabad, Chennai and Pune. The smartphone brand further aims to expand its after-sales service across all tier-1 and several tier-2 cities.

According to OnePlus, the initiative has made it more convenient for users to resolve any service-related issues, leading to a consumer satisfaction rate of 96 per cent in its overall service efforts.