Ola subsidiary told to pay ₹10,000 for failing to deliver cab on lease

For failing to provide a cab on lease despite receiving payments, Ola Fleet Technologies Private Limited has been directed to pay ₹10,000 as compensation and litigation expenses to a Kurali resident.

The leasing arm of ridesharing company Ola Cabs was penalised by the District Consumer Disputes Redressal Forum, Chandigarh, for deficiency in service and unfair trade practice.

While disposing of the complaint filed by Deepak Kumar, the consumer forum also directed the firm to refund ₹5,000 paid by him while booking the cab. If the amount is not paid in 30 days from the date of the receipt of the order’s certified copy, the company will have to pay an additional cost of ₹10,000.