OLA Cabs told to pay Rs 5K for overcharging

The District Consumer Disputes Redressal Commission, Chandigarh, has directed OLA Cabs to pay Rs 5,000 to a city resident as compensation for overcharging from a Sector 44 resident.

The commission also directed it to refund the excess fare. Pragati Bhatt, in her complaint, alleged she had booked a ride from OLA Cabs from Jindal University to Sector 43, Chandigarh, on October 25, 2019, and was charged Rs 5,618. She alleged she was overcharged by Rs 3,101 by the driver. Later, OLA customer care promised her to process the refund in 15-20 days, but to no avail.