NRAI seeks CCI intervention into Swiggy, Zomato ‘anti-competitive’ practices

National Restaurants Association of India (NRAI) has sought the intervention of India’s anti-monopoly watchdog to resolve what it alleged were “anti-competitive practices” followed by Zomato and Swiggy, in a fresh salvo against the online food delivery platforms over a long-standing dispute between both sides.

NRAI, which represents over 500,000 restaurants across the country, has asked the Competition Commission of India (CCI) to investigate multiple issues, including deep discounting, data masking and violation of platform neutrality by the restaurant aggregators.