Now, Metro tickets on WhatsApp for Airport line commuters

Delhi Metro Rail Corporation (DMRC) on Tuesday launched a WhatsApp-based ticketing service for commuters on the Airport Express Line (AEL). The commuters along this line will be able to book their QR code tickets via a chatbot on an official WhatsApp number of the DMRC. The WhatsApp chatbot is available in both English and Hindi. The service was launched by DMRC managing director Vikas Kumar from Metro Bhawan on Tuesday.

“This facility will make commuting more efficient and seamless for commuters using the AEL. They can now generate tickets on their phone through a dedicated WhatsApp chatbot,” a DMRC spokesperson said.

To obtain these QR code-based tickets, commuters can either add the DMRC’s official WhatsApp number — 9650855800 — on their contact list or scan the chatbot QR codes that are displayed at customer care and ticket counters of all Metro stations along the Airport Express line.