Now dial 139 for all your railway queries

Now no need to get confused while making railway-related queries as the Railways has merged all helpline numbers with the ‘Rail Madad’ helpline number for passengers’ convenience.

The helpline number 139 has taken over all the existing helpline numbers in railways, making it easy for the passengers to remember this number and connect with the Railways, an official release stated on Saturday.

The single number 139 will be used for making all inquiries and lodging grievances during travel.

The zonal railways would not proliferate any new helpline number or grievance number other than 139, the release said. The new number would provide integrated services to rail users, who can dial only 139 for security, general complaints, catering and vigilance.