Nothing wrong in Kerala reviewing contract with Sprinklr, says IBS Soft founder

There is nothing wrong in either highlighting the lapses or in reviewing/fixing the terms of contract between the Kerala government and the Sprinklr, a US-based SaaS (Software-as-a-Service) provider, for managing Covid-19 data in the state, says VK Mathews, Founder and Executive Chairman, IBS Software.

A leading player in the travel-transport-logistics sector, IBS provides Saas cloud services to manage mission-critical operations of major global airlines, airports, oil and gas companies, cruise lines and tour operators.

“Sprinklr has offered its services until September 2020, and thereafter, if extended, will charge at rates/fees to be mutually agreed on. Any deficiency while on-boarding it can be reviewed and corrected.