Non-English content moderation: Meta Oversight Board flags lack of investment

Flagging concerns over inadequate investment in moderating content in languages other than English, the Oversight Board of social media company Meta has pointed out the small number of user appeals from India and other such non-English majority countries that the advisory group received.

In its first annual report, the board noted that almost half of the appeals came from the US and Canada, while only 2.4 per cent came from Central and South Asia — the region to which India belongs.

“We recognise that this distribution does not reflect the spread of Facebook and Instagram users worldwide. In 2019, for example, only six of the 20 countries with the most Facebook users were in Europe and North America, while India has the most Facebook and Instagram users of any country,” it said.