NoBroker using AI to solve customer complaints: Co-founder

Bengaluru: In the backdrop of increasing social media heat from dissatisfied customers, Proptech unicorn NoBroker’s co-founder Saurabh Garg said the company is working on the various issues and is leveraging artificial intelligence to solve complaints.

“This is a business in which people have different expectations and sometimes you will not be able to meet what they require. The number of positive customers overwhelms the number of negative complaints but there are negative complaints which we should solve, that is totally true,” Garg told DH in an exclusive interaction.

He also said that the Bengaluru-based startup aspires to go public in the medium-to-long term.