No recharge facility for 200 million users

The extension of validity by the telecom operators for their pre-paid subscribers to enable uninterrupted communication during the lockdown does not cover the entire 2G user base, thus causing problem to a section of customers. Roughly, of the total 500 million 2G users, around 200 million have got left out of this facility.

Several pre-paid 2G users FE spoke to said their validity has expired and they are unable to recharge as physical retail outlets are shut.