New IT e-filing portal continues to face glitches; some features yet not functional

A week after the Income Tax Department’s much-publicized new e-filing portal went live, users continued to face technical glitches ranging from longer than usual logging time, inability to respond to notices and not all features functioning yet, chartered accountants said on Monday.

The new portal, http://www.incometax.gov.in, was launched last Monday, June 7, which the tax department, as well as the government, said was aimed at making compliance more taxpayer-friendly.

But users complained of technical issues facing the site from the very first day and not everything has been fixed even after a week, chartered accountants (CAs) said, adding that taxpayers are unable to view past e-filed returns and many features/ facilities continue to be marked “coming soon”.