Netflix makes it easier for inactive users to cancel subscriptions

Netflix is making it easier for people to cancel their subscription to the OTT period if they haven’t been using the platform for a long period of time.

Since May 18, the platform has been sending a prompt to users who haven’t used the service in over two years to let them know that they can cancel their membership upon the next billing cycle if they wish to. These cancellations will be implemented starting June 1.

“We’re asking everyone who has not watched anything on Netflix for a year since they joined to confirm they want to keep their membership. And we’ll do the same for anyone who has stopped watching for more than two years,” said Eddy Wu, Product Innovation, Netflix.