Microsoft to reveal network issue that caused major outage across services

A network issue caused the mega outage at Microsoft services like Teams, Xbox Live, Outlook and Microsoft 365 suite as millions of users globally, including in India, were left in the lurch. The company will now submit a detailed review this week of what exactly happened.

The company confirmed that it rolled back a network change that “we believe is causing impact”.

Microsoft’s services were back online after facing a downtime that lasted for more than four hours.

“We determined that a change made to the Microsoft Wide Area Network (WAN) impacted connectivity between clients on the internet to Azure, connectivity between services within regions, as well as ExpressRoute connections,” the company posted on its Azure cloud service website.