Meta announces new WhatsApp features for WhatsApp Businesses

At its Conversations event in Mumbai, Meta announced a slew of new features for WhatsApp Business. The tech giant at the event said that it now has close to 200 million WhatsApp business users. The three key features coming to WhatsApp Business are:

WhatsApp Flows

This is an all-new feature for businesses to create richer in-chat experiences for their customers like booking a reservation, ordering delivery or checking in for a flight, directly on WhatsApp.