Manipal Hospitals partners with Google Cloud to improve patient service

Manipal Hospitals and Google Cloud have announced a partnership to support the healthcare service provider in patient care, clinician experience and network efficiency.

Manipal Hospitals will leverage Google Cloud’s technology to enable virtual care services across its chain, create a digital platform that allows patients to order medicines from the hospital, and to build remote patient monitoring. India’s second-largest healthcare service provider will also use Google Cloud’s conversational artificial intelligence (AI) tools to improve customer interactions.

Through its partnership with Google Cloud, Manipal Hospitals will use the Amwell platform to enable virtual visits. The Amwell deployment is part of a suite of digital care delivery enablement solutions designed to provide a simple and intuitive experience for patients and providers alike.