Man gets kebab in Gurugram from Lucknow in less than 30 mins, sues Zomato
A dish prepared 500 kilometres away in Lucknow and delivered the doorstep fresh and hot in minutes was hard to digest for a Zomato customer in Gurugam. Sourav Mall, 24, questioned the validity of the food delivery app’s rapid service guarantee under the ‘Legends’ category after receiving kebabs from Lucknow in less than 30 minutes.
Mall also filed a lawsuit against Zomato’s ‘Legends’ policy, which entails bringing meals from places such as Kolkata, Hyderabad, Lucknow, Jaipur, Bengaluru, Mathura, Chennai, and Agra in a very short period of time, regardless of distance.