Mahindra & Mahindra’s AI bot to gauge staff mood

NEW DELHI: Soon, people working at Mahindra & Mahindra will have a bot popping up on their computer screens, making random conversations on different topics. Based on their response, the bot will gauge their feelings and if someone is found feeling unhappy, it would nudge managers to talk to the person.

The company is piloting a programme that uses artificial intelligence (AI) to detect employees’ moods, a top executive said. Called a ‘mood-o-meter’, the AI-powered system will engage with employees throughout the day, asking questions such as “How are you feeling?” and “What is making you feel low?”