Maharashtra launches Aaple Sarkar chatbot

People living in Maharashtra will soon be able to talk to an online robot to

access information regarding public services in the state, that too in Hindi or Marathi.

The government of Maharashtra has tied up with Mumbai-based AI startup called Haptik that develops conversational AI platform.

Available on the Aaple Sarkar RTS (Right to Services) website, the bot provides easy, conversational access to information regarding 1,400 public services managed by the state government.

The platform has already received an overwhelming response from the residents of the state. The bot has substantially benefited users by providing them with instantaneous, accurate, transparent and complete information, as well as enabling them to track services offered by the state government.