LogMeIn launches AI-equipped Bold360 Helpdesk to effectuate offices

Yesterday software as a service (SaaS) company LogMeIn announced the launch of its Bold360 Helpdesk which is designed to modernize employee support for greater efficiency and fewer roadblocks’. From standard FAQs to complex conversations and ticketing integrations, Bold360 Helpdesk enlists AI-powered chatbots to deliver the answers employees need so they can get back to work faster.

With seamless transitions to human support reps, employees should be able to get what they need the first time and then every time, promises the company.