Key digital trends to thrive in the post-pandemic world
Digital transformation has been on the agenda of many organisations for years but the pandemic provided an unfortunate yet much-needed impetus to accelerate these efforts. It forced business leaders to rethink their digital infrastructure strategy; digital adoption tools that were previously touted as “good to have” have become “must have”.
Today, technology plays a critical role not only in supporting corporate operations but also as a key driver of revenue and business value. Organisations are increasingly acknowledging the role that tech plays in allowing business continuity during a crisis, reducing costs as part of an economic slowdown, providing business resiliency in times of recession, and operating as a digital enterprise to lead into the new normal.