IoT-enabled vending machines to accelerate growth of F&B industry: Experts

Internet of Things (IoT)-enabled and digitally connected vending machines and smart-stores in the food and beverage (F&B) industry are new-age retail distributors which will accelerate the growth of the sector, industry experts said on Thursday.

Speaking at a webinar on ‘Intelligent Retailing’, they also noted that consumer behaviour is changing in the F&B industry and intelligent retail backed with data insights will be the future.

ITC COO Foods – Chocolate, Coffee, Confectionery & New Category Development – Anuj Rustagi, said intelligent retailing helped by data enablers would drive the sector’s growth.

Automated retail machines such as vending machines will use the power of data and serve consumers as per their requirement, he noted.