Indian team behind ServiceNow’s generative AI solution, says CTO Pat Casey

Enterprise cloud computing company Servicenow’s India team accounts for almost 15% of its global workforce and has been pivotal in building its new offerings across generative artificial intelligence solutions, its chief technology officer told ET.

The company has more than 20,000 employees globally.

“The new generative artificial intelligence product (which has been integrated with ChatGPT) on our App Store was ideated here in India,” Pat Casey said.