Indian IT industry: Marred by trials and tribulations

The year 2019 continued to take forward the trends in the world of Information Technology with increased usage of Artificial Intelligence (AI), Internet of Things (IoT) and Machine Learning.

But controversies also cropped up on the use of social media, impacting the industry and common man.

Regulation

The common man has started feeling the need to regulate the sector to ensure harmonious and progressive growth. It was in 2019 that people started thinking on these lines, especially after WhatsApp started spying on Indian journalists and human rights activists earlier this year.

The Facebook-owned company also accepted that Indian journalists and human rights activists were among those globally that were spied on by unidentified entities using Pegasus, an Israeli spyware.