India Post consumers sweat due to lack of online services amid Covid outbreak

Kolkata: Millions of consumers, particularly the elderly, who have invested in popular small savings schemes offered through post offices are facing a tough time in these days of Covid-19.

A bulk of these schemes need the customer to visit crowded post offices to carry out transactions, since only limited operations can be done online. While banks have issued ATM cards to most of their customers, just 10-15% of India Post’s savings account holders have an ATM card.