Income Tax dept launches dedicated emails for taxpayers’ grievances

The Central government has created three dedicated email addresses for income taxpayers to register grievances related to faceless tax assessment, penalty and appeals, the Income-Tax (I-T) department said on Saturday.

The three email addresses are samadhan.faceless.assessment@incometax.gov.in; samadhan.faceless.penalty@incometax.gov.in; and samadhan.faceless.appeal@incometax.gov.in, it said.

The move is aimed to further improve services in alignment with the taxpayers’ charter, the department said. Prime Minister Narendra Modi had released India’s first charter of taxpayers’ rights and duties on August 13, 2020 ahead of the 74th Independence Day.

Launching the ‘Honouring the Honest’ platform on August 13 last year, PM Modi said: “This platform consists of major reforms such as faceless assessment, faceless appeal and taxpayers’ charters.