Idea, Vodafone consolidate post paid customers on single platform

Telecom operator Vodafone Idea’s IT vendor Amdocs on Monday said that it has completed the consolidation of postpaid customers of Idea and Vodafone on a single platform to manage their accounts and services.

Amdocs has migrated Idea postpaid customers to its digital monetization system– which was already being used by Vodafone for its postpaid customers.

“We are delighted to have partnered with Amdocs to complete the consolidation of Idea and Vodafone postpaid customers without any business disruption. The partnership will enable VIL to further modernize, automate, and digitize operations, thereby providing an enhanced customer experience,” Vodafone Idea Chief Technology Officer Vishant Vora said.