IBM rolls out Watson AIOps that helps enterprises automate IT operations

IBM has launched Watson AIOps, which uses AI to automate how enterprises self-detect, diagnose and respond to IT anomalies in real time.

Watson AIOps enables organisations to introduce automation at the technology infrastructure level and is designed to help CIOs predict, shape future outcomes, focus resources in specific work areas and build responsive networks that can have longer run times. IBM made the announcement at its Think Digital conference. Watson is the AI platform of IBM, which answers questions using its computing prowess.

The pandemic has pushed more companies across the world to embrace digital processes as a large number of people work from homes. More tech means more unforeseen IT incidents and outages can cost businesses in both revenue and reputation, said an IBM statement.