IBM offers Watson Assistant for citizens on coronavirus queries

IBM said it is offering Watson Assistant for Citizens to speedy reliable responses to COVID-19 questions. With a flood of information requests from citizens, waiting time in many areas to receive answers can exceed two hours, according to the company.

IBM Watson Assistant for Citizens on the IBM public cloud brings together Watson Assistant, Natural Language Processing capabilities from IBM Research, and enterprise AI search capabilities with Watson Discovery, to understand and respond to common questions about COVID-19, it said.

IBM said it developed the Watson Assistant for Citizens to provide an AI-powered virtual agent that helps governments deliver accurate info