IBM brings cloud, AI solutions to retailers as digital adoption becomes a must

The latest surge in Covid-19 cases and subsequent lockdowns has revived conversations around how the retail industry can quickly adopt digitization and leverage it on a long term basis. In the last six months, we have seen the rise of retail-tech startups such as Arzoo. At the time same time, players like Facebook, Amazon and Flipkart have also focused on tech-based solutions for retailers in the country.

A rather surprising name in this series of technology firms lending a helping hand to retailers is IBM. The company is providing cloud and AI-based solutions. Just recently, it teamed up with jewellery retailer Joyalukkas to design, develop and deploy a cloud-native e-commerce platform. The suite of services also includes ERP, CRM, inventory management system and others.