How to be inclusive, not elusive: The 4Cs of product design

A few weeks ago, we wrote about why inclusive and accessible tech remains elusive.

After the story was out, a couple of well-meaning readers pointed out two aspects in the piece that weren’t inclusion-friendly.

One, the story addressed only people with physical disabilities when Indian law recognises 21 categories of disabilities. Two, the accompanying visual didn’t bring about the best experience for people with colour blindness. Both issues were immediately rectified.