How illegal call centres in Kolkata defraud people in the UK, US and Europe

The cyber crime unit of the Kolkata Police shut down two call centres in the heart of the city last week for their alleged involvement in defrauding thousands of people in the United Kingdom (UK). The raids, which involved 50 city police officers, led to the arrest of seven people (aged between 29 and 43) in the massive scam, involving transactions worth crores of rupees.

According to the Kolkata Police, this is just the tip of the iceberg. And, senior police officials tell BusinessLine that there are at least 12 such “illegal” call centres operating in the city and its periphery, including from the satellite township of Salt Lake. The number of such illegal call centres could be even more, if scrutinised properly.