How IBM used public cloud to help clients operate amid lockdown

Vikas Arora, Vice-President, Cloud and Cognitive Software and Services, IBM India & South Asia, shares the company’s experience

While remote working has been a reality at IBM for decades, the difference between the past and the present has been in embracing this approach at scale — not just among its workforce in India but across the globe, according to Vikas Arora, Vice-President, Cloud and Cognitive Software and Services, IBM India & South Asia. As a provider of cloud computing solutions, the company had an advantage in this space, he told BusinessLine in an interview. Excerpts:

How did you plan to help you customers during this lockdown period?