High Inflation environments to aid automation adoption: Infosys Edgeverve director

Global companies may turn to automate tasks to save costs amid an inflationary business environment with central banks across the world increasing interest rates, said a top official at Infosys’ artificial intelligence and automation services subsidiary Edgeverve Systems.

“Like Covid-19, one thing that comes to the aid is (enterprises) try to see what can be automated every time pressure builds and they look at potential cost savings,” said Sateesh Seetharamiah, global head of edge products and whole-time director at Edgeverve. “To that extent, it (inflation) can help us.”

He also said Edgeverve has significant headroom to scale the business. It caters to around 400 of Forbes Global 2,000 companies. The company deploys over 20,000 bots both internally and among clients. These are in areas such as claims processing, order bidding, and back-office operations.