Govt ticks off Amazon, Byju’s for anti-consumer practices

Using powers under Consumer Protection Act, 2019, the department of consumer affairs has ticked off e-commerce major, Amazon and edtech firm Byju’s for anti-consumer practices. While Amazon has been pulled up for its algorithms which prioritises its private labels and products of companies where it has investments, Byju’s has been asked to stop advertisements which furthers its business at the cost of misleading consumers.