Govt eases norms for ITES sector, new norms to facilitate ‘work from home’

The government on Thursday announced simplified guidelines for Business Process Outsourcing (BPO) and IT Enabled Services (ITES) players to reduce the compliance burden for the industry and facilitate ‘Work from Home’ and ‘Work from Anywhere’.

The new rules for ‘Other Service Providers’ (OSPs) would create a friendly-regime for ‘Work from Home’ and ‘Work from Anywhere’ while removing several reporting and other obligations for such companies.

OSPs are entities providing applications services, IT enabled services or any kind of outsourcing services using telecom resources. The term refers to BPOs, KPOs (Knowledge Process Outsourcing), ITES, call centres, amongst others.