Google Pixel 4 users report face unlock issues after January update

San Francisco, Jan 10 (IANS) The face unlock feature on Google Pixel 4 has been malfunctioning for some users as they found themselves unable to log in to the smartphone after the January over the air (OTA) patch.

Google’s initial remedy for these affected users was to do two things — delete and re-enroll face data, or factory reset.

Unfortunately, for many of those affected, neither remedy helped — though a small number reported that a factory reset fixed their issue. Some users report they can’t even remove the registered face data, GSMArena reported on Friday.