Google Pay says all UPI transactions on its platform are fully protected

Google Pay on Wednesday said it works with banks to allow payments via UPI, and all transactions made through its platform are fully protected by redressal processes laid out by guidelines of RBI and NPCI.

The clarification came after a buzz on social media that issues arising while transferring money through Google Pay are not protected by law as the app is unauthorised.

“Some quotes on social media, wrongly attributed to the RBI, claim that issues arising while transferring money through Google Pay are not protected by the law, since the app is unauthorised. This is incorrect and can be verified on NPCI’s website,” a Google spokesperson said.