Google has ‘killed’ this AI-powered service: All the details

Joining the already crowded Google ‘graveyard’ is another service from the tech giant. According to a report by TechCrunch, Google has shut down Duplex on the Web. “Duplex on the Web is deprecated, and will no longer be supported as of December, 2022. Any automation features enabled by Duplex on the Web will no longer be supported after this date,” said Google in a note.

What is Duplex on the Web?

Designed primarily for businesses, Duplex on the Web enabled Google Assistant to perform different actions on a website. Google introduced Duplex on the Web at its 2019 I/O annual developer conference. Duplex on the Web could perform many tasks, including assisted checkouts for online retail outlets, order food from restaurant websites, and even ticket purchases from movie websites.