Genpact will book ‘record deals’ in first two quarters of FY23, says CEO NV Tyagarajan

The trend of large contracts coming up for bidding, which accelerated in the December quarter, continued and led Genpact to book “record deals” in the first two quarters of 2023, NV (Tiger) Tyagarajan, chief executive at the US-headquartered business process management firm, told ET.

The London-based executive said the company’s data-tech-artificial intelligence segment, which accounts for 45% of total revenue, will make up half of its revenue by 2026. Almost 100% of Genpact’s client conversations in the last few months have been converted into engagements where generative AI (GenAI) is being used in their regular operations, he added.