Gauri Puri: medical doctor to BPM leader

At an age when children would shudder at the sight of blood, 10-year-old Gauri Puri would remain calm. When her friend fell and hurt his leg badly, Gauri promptly cleaned his wound and stopped the bleeding before taking him back to school.

Not surprisingly, Gauri, who grew up in the hills of Mussoorie, chose the medical profession. She trained as a dentist and started working at AIIMS when she was 21. “I owe a lot to AIIMS…it taught me humility,” she says.

After a couple of years at the country’s premier medical institution, she took a sabbatical for six months. Not one to while away the hours, Gauri took up an opportunity offered by a business process management (BPM) company that wanted a medical doctor to help them adjudicate health claims in the US market.