Freshworks crosses $300 mn in ARR, closes 2020 with 40% YoY growth

Freshworks Inc today announced it surpassed $300 million in annual revenue run rate (ARR), growing the business by 40 per cent year-on-year.

Freshworks’ record year featured new product offerings, strategic acquisitions to accelerate AI and an expanded executive team to fuel its next phase of growth: the march towards the billion-dollar revenue milestone, said the company.

“Like everyone, our 2020 plan went out the window when the pandemic hit, but our hard-working team persevered,” said Girish Mathrubootham, Freshworks founder and CEO.