Flipkart says ‘anomalies’ behind some iPhone 13 order cancellations

After some iPhone 13 buyers went to Twitter to express their frustration of not receiving their devices after placing online orders on Flipkart, the e-commerce platform on Monday said a few orders were cancelled by sellers “due to anomalies”.

Some customers also complained that their refunds were taking a longer time on orders placed during the ongoing “Big Billion Day” sale. A few also tweeted that they received fake handsets although their claims could not be corroborated.

The company said in a statement that “a minor fraction of orders (less than 3 per cent of all orders) have been cancelled by sellers due to anomalies”.