Fitbit sued in Australia for misleading consumers on faulty devices

Australia’s competition regulator has begun court proceedings against Fitbit LLC for allegedly making false or misleading claims to consumers about their guarantee rights on faulty devices, it said on Monday.

The Australian Competition and Consumer Commission (ACCC) said between May 2020 and February 2022, Fitbit claimed consumers will not be entitled to a refund unless they returned a faulty product within 45 days of purchase or shipment, which is in not in accordance with Australian Consumer Law.