Employee upskilling: Move beyond the buzzword

Digital transformation is constantly changing how operations are run across industries and the nature of the workforce today. For instance, in IT and SaaS sector, crucial processes such as software testing and cybersecurity monitoring are being increasingly automated through AI-powered tools. These tools make it possible to automate nearly 50% of work processes globally. The need of the hour is to start seeing ‘Learning and Development’ as a function integrated into operations, and not as a separate and discretionary initiative managed by HR alone.

Skills we need for future

Before embarking on upskilling efforts with an eye on the future sustainability of the workforce, it is important to identify core skills.