E-Commerce portal Pepperfry fined Rs 20,000 for inferior product

HYDERABAD: E-Commerce portal Pepperfry. com, (Trendsutra Platform Services Pvt.Ltd.,) has been slapped with a fine of Rs 20,000 by the District Consumer Redressal Commission-II, Hyderabad, for causing mental agony to a consumer by delivering a product different from its displayed on its website.

Logakanthi S, a resident of RBI Officers Quarters, Ameerpet, approached the commission over the incident.

On June 13, 2019, Logakanthi ordered a Camilla Bookcase from Pepperfry.com described as having been made from ‘Sheesham wood’ and priced at Rs 15,291.